topic Re: new sim deal , is it activated yet ? in Mobile Broadband

new sim deal , is it activated yet ?

Profile closed — Sun, 16 Jul 2023 16:07:39 GMT

M ain question is my sim activated ?

Had account problems. Had device problems . *No I dont know the manufacturer ( as per ee ' status link )

I also have a 3g account that i'm using now. I will keep this for the moment .

Have added first months bill .

Can't find any detaiils of this account o number (new sim upgrade 5g paym multi sim ) in there, though i had imported the number .

Got an old account , number deleted (old data mbb ) , no details of topup amount remaining unused

Today . made an new account . (3 accounts now)

Should some how delete these odd accounts but how ?

Chris_B — Sun, 16 Jul 2023 19:25:28 GMT

@Profile closed You need to call customer services to have the old accounts deleted.

Profile closed — Mon, 17 Jul 2023 02:52:24 GMT

Thank's , that would be a good idea . Though I would rather use this net, possible ?

James_B — Mon, 17 Jul 2023 08:31:09 GMT

Hi @Profile closed,

Sorry, we can't access your account via the community forum.

Our Customer Care Team will be happy to help if you get in touch.

James

Profile closed — Tue, 18 Jul 2023 11:30:24 GMT

Thank's for your advice.

Hardware problems getting better, think sim works.

I'll talk to Cs .

Thank's . /all !

Profile closed — Tue, 18 Jul 2023 11:31:01 GMT

Thank's . /all !

Leanne_T — Tue, 18 Jul 2023 12:37:56 GMT

No problem @Profile closed

Let us know how you get on after speaking to our Customer Care team 🙂

Leanne 🙂