topic Re: 4GEE WIFI MINI now impossibly slow. in Mobile Broadband

4GEE WIFI MINI now impossibly slow.

Rayxray — Thu, 22 Jun 2023 15:02:42 GMT

My wifi mini 4GEE has become so slow it has become useless, loading pages takes an age and often don't load at all. It seems impossible to speak to anyone at EE so hopefully someone will respond here. It was OK at first but last few months it has been painfully slow. Any suggestions? Ray

Re: 4GEE WIFI MINI now impossibly slow.

Alex_M — Thu, 22 Jun 2023 15:07:48 GMT

Hi @Rayxray

What does the Network Coverage Tool report for you - are there any issues in your area?

Try moving the 4GEE to different locations, and restart each time you move it - make sure it is unobstructed by metal/glass cabinets, TVs etc.

If nothing improves, then I would advise getting in touch with EE's tech support team.

Thanks,
Alex

Re: 4GEE WIFI MINI now impossibly slow.

Rayxray — Thu, 22 Jun 2023 17:07:13 GMT

Thanks Alex, after a very long phone call with EE this evening I've decided to upgrade to a more stable broadband connection. But in the meantime I'll try out your suggestions 👍

Sent from Outlook for Android<>

Re: 4GEE WIFI MINI now impossibly slow.

bristolian — Fri, 23 Jun 2023 17:02:52 GMT

Do you have an EE phone, and if so is it similarly affected?

Re: 4GEE WIFI MINI now impossibly slow.

Rayxray — Fri, 23 Jun 2023 18:46:13 GMT

Hi

Yes same issue with phone. Thanks, Ray

Sent from Outlook for Android<>