topic Re: Appauling broadband connection in Mobile Broadband https://community.ee.co.uk/t5/Mobile-Broadband/Appauling-broadband-connection/m-p/1266482#M25843 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/977139">@HelenJackson</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Have you spoken to our <A href="https://ee.co.uk/contact-ee" target="_blank">technical support team</A>? They'll be able to check the performance of the network in your area.</P> <P>Chris</P> Wed, 21 Jun 2023 12:26:12 GMT Christopher_G 2023-06-21T12:26:12Z Appauling broadband connection https://community.ee.co.uk/t5/Mobile-Broadband/Appauling-broadband-connection/m-p/1266446#M25842 <P>Dear EE we have a 5GEE Home Router and the worst connection possible, we are paying allot for service that continuously drops out stops and at best only manages a couple of Mbs at a go. We are forever restarting, rebooting, clearing cache, etc for a few moments respite and then it drops off again.</P> <P>We both work from home and our connectivity is crucial. We are considering moving to serviced offices and terminating our contract with you!</P> <P>What can you suggest - Yours Helen</P> <P>[mod edit: please do not post personal information on the public board. Thanks!]</P> <H2>&nbsp;</H2> Wed, 21 Jun 2023 11:42:29 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Appauling-broadband-connection/m-p/1266446#M25842 HelenJackson 2023-06-21T11:42:29Z Re: Appauling broadband connection https://community.ee.co.uk/t5/Mobile-Broadband/Appauling-broadband-connection/m-p/1266482#M25843 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/977139">@HelenJackson</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Have you spoken to our <A href="https://ee.co.uk/contact-ee" target="_blank">technical support team</A>? They'll be able to check the performance of the network in your area.</P> <P>Chris</P> Wed, 21 Jun 2023 12:26:12 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Appauling-broadband-connection/m-p/1266482#M25843 Christopher_G 2023-06-21T12:26:12Z