Bad signal in Cairo

999Sneezer — Sat, 17 Jun 2023 07:06:43 GMT

Been in downtown Cairo for 5 days. Been using sketchy hotel WiFi which is really slow, even though I was told by lady in the EE shop in Manchester I could use my own data out here if I pay the £2 a day fee. It shows a strong signal on the WiFi screen but nothing will connect, no internet, no maps and no calls. Used none of my data since leaving the UK. But you kept on sending me the text saying that I need to buy a data package to use over here in Egypt. Like a mug, I bought a 5 day allowance, and hey presto, still nothing.Am at my wit's end with EE..

Re: Bad signal in Cairo

Chris_B — Sat, 17 Jun 2023 07:28:37 GMT

@999Sneezer You can not use your own tariff allowance in Egypt so not sure why you got told that. You will need to purchase a data add to use data.

See THIS

not sure what 5 day add on your purchased but that’s not going to a one to gives you a data in Egypt, Have you restarted the device since you got there ? And is roaming enabled on your EE account ?

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Bad signal in Cairo

Re: Bad signal in Cairo