topic Re: Recieving Text Activation Code for My EE Dongle in Mobile Broadband

Recieving Text Activation Code for My EE Dongle

Nachi1111 — Mon, 29 May 2023 09:39:57 GMT

I have created an account and topped up my ee internet dongle but i do not have an ee phone to receive the text confirmation codes. How do i get the codes without an ee phone?

Re: Recieving Text Activation Code for My EE Dongle

XRaySpeX — Mon, 29 May 2023 10:54:36 GMT

Which EE mobile router do you have? Most of them can receive & reply to texts. Look on it for SMS Inbox.

Re: Recieving Text Activation Code for My EE Dongle

EssexBoyEE — Mon, 29 May 2023 10:58:22 GMT

If you haven't removed the Sim from the Dongle then the Text will have probably already gone to the Dongle, so Log into the Dongles WebUI Admin Page and you should be able to view your Incoming Text / SMS Messages.

Re: Recieving Text Activation Code for My EE Dongle

Nachi1111 — Mon, 29 May 2023 16:43:44 GMT

I rang the number above and the lady i spoke to did not have a clue. I have followed your directions and i am in the web admin panel but I just keeps saying that my Sim is Invalid. I have tried to register the sim but i am still not receiving the code on the dongle because it just says Sim Invalid. Not sure what to do now

Re: Recieving Text Activation Code for My EE Dongle

Nachi1111 — Mon, 29 May 2023 16:45:23 GMT

it's the 4EE dongle. I have logged in to admin panel and it just says Sim Invalid. So i can read, send or receive any messages. Not sure what to do.

Re: Recieving Text Activation Code for My EE Dongle

Leanne_T — Tue, 30 May 2023 06:58:02 GMT

Hi @Nachi1111

This message usually indicates a problem with the SIM or device, where did you purchase the SIM card and when?

Was the router purchased from EE?

Leanne.

Re: Recieving Text Activation Code for My EE Dongle

Nachi1111 — Tue, 30 May 2023 13:07:25 GMT

Hi Leanne,

Thank you so much for your reply. I appreciate you 🙏🏾 Yesterday i finally managed to get through to a really lovely lady at customer services, and after about an hour of trying out everything that we could possibly think of, we finally figured it out. There was a problem with the sim card, and she is sending out a new sim card, which hopefully should arrive very soon. Thank you once again for replying to my message. Wishing you a great day.

Re: Recieving Text Activation Code for My EE Dongle

Leanne_T — Tue, 30 May 2023 13:15:34 GMT

Thank you for coming back and letting us know @Nachi1111

Let me know how it goes with the new SIM once you have this.

All the best 🙂

Leanne.