topic Re: I can’t log in to my 4gee router (D412C57) in Mobile Broadband

I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 17:32:28 GMT

I use this router with external antenna at my caravan. I can home and tried to log in to the router to flick it back to internal antenna and I can’t log in. When I type in the usual 192.168.1.1 the page does not load. There is a red light on the internet reception. I have tried factory resetting it. Any suggestions? We’ve only had it 3 weeks and as I bought second hand theres no come back as it was working fine!

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 17:39:27 GMT

Where you are typing 192.168.1.1 are you connected to the router?

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 19:43:08 GMT

Into the browser (chrome), I’ve tried it on a phone (which has previously worked), iPad and chrome browser on a pc. I also tried connecting via an Ethernet cable from my pc. When using wifi I first connected to the router, I’ve tried both the 2.5GHz and 5GHz

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 19:58:50 GMT

Try pressing the Reset button at top of battery for 10 secs.

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 19:59:40 GMT

Tried that, it flashed blue then same issue again. Thanks

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 20:16:30 GMT

On the PC show us the Internet Access list from the Notification area when you try to connect. Obscure your names from it.

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 20:18:53 GMT

Thanks, I’m not sure what you mean? Is it the list of available wifi networks?

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 20:25:02 GMT

Yes, from bottom R of PC's screen.

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 20:35:47 GMT

Hopefully this is correct, thanks

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 20:45:48 GMT

That's not connected. Now press the Connect button.

Sorry, in my Q, I meant try to connect to 192.168.1.1, not just connect to the WiFi.

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 20:44:54 GMT

Yes, I’ve previously connected to both (2.5GHz and 5 gtx) and tried to access the page. It will connect on both pc and phone but the page is unavailable. Ipconfig shows that the router at 192.168.1.1 has given my laptop an ip address. I can run ping 192.168.1.1 and 100 percent of packets are received. But http://192.168.1.1 doesn’t respond so it feels like the web server on the router isn’t running. Maybe?

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 20:48:50 GMT

May I see it after you press that "Connect" button?

ipconfig has given your lappy what IP addy?

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 20:53:56 GMT

It says connected, no internet. Here it is on my phone.

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 20:58:33 GMT

ipconfig says the router has given your lappy what IP addy?

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 21:02:14 GMT

192.168.1.43 is the ip address given to pc

Re: I can’t log in to my 4gee router (D412C57)

XRaySpeX — Sun, 21 May 2023 21:11:37 GMT

Looks good. Everything looks good other than being able to connect to 192.168.1.1. Can only assume router is faulty.

Why are there 2 cables in the router?

Have you connected OK to 192.168.1.1 previously? You sure it's not 192.168.1.8?

Re: I can’t log in to my 4gee router (D412C57)

Nixtoo — Sun, 21 May 2023 21:10:46 GMT

I was hoping it might be solvable, it was working fine this morning. Thanks for your time. I assume faulty means not easily fixed!