topic Re: 4GEE has no wifi in Mobile Broadband

4GEE has no wifi

Katiee-123 — Sat, 08 Apr 2023 08:19:27 GMT

My 4GEE was working fine then stopped, it has data on it. But will not connect to the internet

Re: 4GEE has no wifi

XRaySpeX — Sat, 08 Apr 2023 09:42:21 GMT

@Katiee-123 : Is it on contract or PAYG?

Re: 4GEE has no wifi

Katiee-123 — Sat, 08 Apr 2023 14:37:09 GMT

PAYG

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Re: 4GEE has no wifi

XRaySpeX — Sat, 08 Apr 2023 17:40:27 GMT

Sounds like your PAYG SIM has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.