topic Re: Printer slow in Mobile Broadband

Printer slow

cropwalker461 — Sat, 25 Mar 2023 11:14:39 GMT

Brother printer works fine on old 5Mb wifi but is slow on EE mini which has 15Mb. Have upgraded printer software but no help.

Re: Printer slow

Chris_B — Sat, 25 Mar 2023 11:30:06 GMT

@cropwalker461 Your printer has nothing to do with the network speed you receive to the router. Your printing from the device through Wi-Fi and that signal is then just pushed to the printer.

Re: Printer slow

cropwalker461 — Sat, 25 Mar 2023 11:33:03 GMT

Thanks, I appreciate that, but I am unable to understand why printing speed
differs so greatly.

Re: Printer slow

XRaySpeX — Sat, 25 Mar 2023 11:59:12 GMT

@cropwalker461 : Try switching the EE WiFi Mini's WiFi band between 2.4 GHz & 5 GHz and see which is better.

Re: Printer slow

cropwalker461 — Sat, 25 Mar 2023 14:34:03 GMT

Changed the router to 5 GHz but the printer can't discover it.

Re: Printer slow

Chris_B — Sat, 25 Mar 2023 14:56:00 GMT

@cropwalker461 You’ll probably find your printer only supports 2.4Ghz if it can not see the 5Ghz connection

Re: Printer slow

cropwalker461 — Sat, 25 Mar 2023 15:27:03 GMT

Looks like you're right, back on 2.4 but very weak signal now. Download
speed currently less than fixed line. With printing operating at about a
minute a page, I'm ready to give up on the EE Mini!

Re: Printer slow

Chris_B — Sun, 26 Mar 2023 09:23:04 GMT

@cropwalker461 How far apart are these devices from each other. To have a week signal they aren’t near each other. You’re only as good as the signal is.

Re: Printer slow

cropwalker461 — Sun, 26 Mar 2023 10:09:03 GMT

The router is sitting next to the printer. It took 5 minutes to print a
page this morning. When I switched back to the old Netgear router wifi
(ADSL broadband) it does a page in seconds.
I'm struggling to work out why.

Re: Printer slow

cropwalker461 — Mon, 27 Mar 2023 05:33:38 GMT

Asked by EE if this problem is fixed. The answer is a resounding NO. It would seem the signal is too weak.

Re: Printer slow

James_B — Mon, 27 Mar 2023 07:10:46 GMT

Hi @cropwalker461,

Do you see the same issue if you disconnect all other devices from your router when using the printer?

James

Re: Printer slow

cropwalker461 — Mon, 27 Mar 2023 07:33:03 GMT

Hi James
The only devices connected are the laptop and the printer

Re: Printer slow

James_B — Mon, 27 Mar 2023 09:05:12 GMT

Thanks @cropwalker461

Have you tried contacting the printer's manufacturer to see if they can offer any advice?

James

Re: Printer slow

cropwalker461 — Mon, 27 Mar 2023 09:57:53 GMT

Uninstall, download firmware, software and drivers, reinstall. All done, no difference. It’s bizarre that it works perfectly on the old “slow” connection.

Re: Printer slow

Chris_B — Mon, 27 Mar 2023 10:23:22 GMT

@cropwalker461 Is your Wi-Fi mini the white one ? Can you post a picture of it ? I have one of these so I’ll test mine with my printer. This will not be to later tonight though. Work does tend to get in the way. Lol

Re: Printer slow

cropwalker461 — Mon, 27 Mar 2023 10:41:03 GMT

Yes, the small white one. Not near it at the moment but assume it’s a
standard WiFi mini.

Re: Printer slow

James_B — Mon, 27 Mar 2023 10:54:44 GMT

Thanks @Chris_B

Appreciate your help. 🙂

James

Re: Printer slow

Chris_B — Mon, 27 Mar 2023 17:37:46 GMT

@cropwalker461 Hi. I’ve just set this up and printed out a A4 page, from hitting print to it being fully out of the printer it took 18 seconds. All devices were about 1 foot from each other.

I would have done this sooner but it took me a few minutes to figure out it helps if paper is actually loaded in to the printer. Lol. What makes this worse is the fact I’m a maintenance manager for a print company.
School boy error that I’ll never live down. 😂😂😂

Re: Printer slow

cropwalker461 — Mon, 27 Mar 2023 19:23:03 GMT

Must mean my signal is very poor.

Sent from my iPad

Re: Printer slow

Chris_B — Mon, 27 Mar 2023 19:37:35 GMT

@cropwalker461 That’s only your Wi-Fi signal this has nothing todo with the network connection or the speed of that network connection. You could in theory remove the sim from the router and your printer will still work as it’s over Wi-Fi. Your router is only acting as a bridge between your laptop and your printer. Ie it’s only making a connection between the two devices via a third device.

So that’s your PC/laptop to your Wi-Fi mini and your Wi-Fi mini to your printer.

You could try changing the network channel on the mini. If you login to the router as admin and click Settings>Advance you can change the channel from Auto to anything from 1 to 13. If could just be the connection from the PC to the router having an issue.