topic Re: No support for protocol 47 PPTP. in Mobile Broadband

No support for protocol 47 PPTP.

Legacy0 — Wed, 12 Oct 2022 15:15:16 GMT

Its not the end of the world tested L2TP/IPsec IKEv1/2 ports 500/4500 and that works its just that my old 4G provider supported this protocol.

Blocked at 11.1.6.254 but TCP port 1723 is fine

C:\temp>tracetcp 94.173.:1723

Tracing route to 94.173. on port 1723
Over a maximum of 30 hops.
1 1 ms 7 ms 2 ms 192.168.255.247
2 1 ms 2 ms 2 ms 10.171.67.1
3 63 ms 42 ms 64 ms 11.1.6.254
4 * * * Request timed out.
5 * * * Request timed out.
6 95 ms * * 109.249.132.33
7 106 ms 92 ms 134 ms 109.249.132.32
8 149 ms 48 ms 30 ms 62.6.204.55
9 115 ms 153 ms 105 ms 109.159.253.101
10 * * * Request timed out.
11 * * * Request timed out.
12 74 ms 114 ms 69 ms 81.96.228.54 [basl-core-2b-ae13-0.network.virginmedia.net]
13 51 ms 44 ms 124 ms 80.1.81.186 [maid-cmts-09-pc2-650.network.virginmedia.net]
14 Destination Reached in 92 ms. Connection established to 94.173.
Trace Complete.

Re: No support for protocol 47 PPTP.

James_B — Thu, 13 Oct 2022 10:27:29 GMT

Hi @Legacy0,

If this is causing issues with your mobile broadband connection our Technical Support Team will be happy to look into it for you.

Thanks

James

Re: No support for protocol 47 PPTP.

Legacy0 — Thu, 13 Oct 2022 11:52:15 GMT

I would prefer to do this over Email (do you have an Email to EE I can use?) not realtime chat its doubtful EE will allow protocol 47 but like I said not the end of the world bit surprised there are not more posts about it like this one.

Setup Windows built in VPN with EE Smart Hub (allow GRE protocol) - The EE Community

Re: No support for protocol 47 PPTP.

James_B — Thu, 13 Oct 2022 12:14:30 GMT

Hi @Legacy0,

Sorry, our Technical Support Team is only available via telephone or live chat.

James

Re: No support for protocol 47 PPTP.

Legacy0 — Tue, 29 Nov 2022 17:53:06 GMT

So after waiting for the Technical Support Team they don't support protocol 47 PPTP and EE can no longer say "we don't block VPN" because they do and have limited support for VPN by well known protocols 6 and 17.

Re: No support for protocol 47 PPTP.

the4amfriend — Mon, 20 Mar 2023 14:25:30 GMT

Did you find a way around this? Don't think EE will open a port just for us? On the other hand, Three/Smarty don't support ESP protocol (IPSec) over VPN which my wife uses and that's why we moved to EE to see if this works for her and it did but unfortunately I have issues with EE as I use PPTP. It's 2023 and these service providers don't really care about the consumers!

Re: No support for protocol 47 PPTP.

Legacy0 — Mon, 20 Mar 2023 18:19:18 GMT

Their is no way around this it is a block of protocol 47 the TCP port 1723 is fine but without protocol 47 its hopeless.

IPSec is supported because EE do NAT meaning it uses UDP ports 500, 4500 where as direct WAN to WAN needs protocol 50