Questions about the BT 4G Home Hub with EE Sim

ldu97177 — Mon, 13 Mar 2023 12:37:44 GMT

Hello. I’m asking this on behalf of my cousin who is severely disabled and therefore requires a very reliable broadband connection at his home. The performance of ADSL is very poor and fibre isn’t available at his address. I was looking at whether the BT 4G Home Hub with EE sim would be suitable for him but have a few questions on it:

1. Is there a testing or cooling off period for this product if he takes out a contract but it then doesn’t perform well?

2. Is it good enough to run Sky or BT TV from the box?

3. I’ve noticed there is also a service where EE will attach an antenna to the house to boost the signal from the base station. Does anyone know how much this costs?

4. The property has a main house and then an annex that carers will be moving in to. For the annex, would a second BT Home Hub be required with a second contract, if they can’t connect to the hub in the main house?

Thanks for any assistance, it would be really appreciated.

Re: Questions about the BT 4G Home Hub with EE Sim

XRaySpeX — Mon, 13 Mar 2023 12:46:50 GMT

1. If you order by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you order in-store you have no such "change-of-mind" right of return.

4. Yes.

topic Questions about the BT 4G Home Hub with EE Sim in Mobile Broadband

Questions about the BT 4G Home Hub with EE Sim

Re: Questions about the BT 4G Home Hub with EE Sim