topic Re: New data sim payg in Mobile Broadband

New data sim payg

phil4pace — Sat, 04 Mar 2023 09:30:57 GMT

I’m testing some payg data sims to see what is best for our static caravan mobile broadband. My EE sim is giving the best upload and download speeds but won’t stream my CCTV, other providers with lower speeds connect straight away

Re: New data sim payg

Christopher_G — Sat, 04 Mar 2023 11:47:22 GMT

Hi @phil4pace

Welcome to the community.

Do you get any error messages when you try to stream the CCTV?

Chris

Re: New data sim payg

phil4pace — Sat, 04 Mar 2023 11:50:39 GMT

Hi Chris

no it just doesn’t work getting 18-20 mb yet I change to Vodafone sim getting 6-8mb and works fine

Re: New data sim payg

Christopher_G — Sat, 04 Mar 2023 14:06:06 GMT

Our mobile network runs dynamic IP, @phil4pace. It could be that it's confusing the CCTV software.
Chris

Re: New data sim payg

phil4pace — Sat, 04 Mar 2023 15:43:04 GMT

I’ve tried Three , Vodafone and EE to see what has the best speed before getting a contract. Only EE won’t work my home CCTV and also tried my works CCTV even though it has the best speeds, Vodafone and Three work no problem

Re: New data sim payg

Christopher_G — Sat, 04 Mar 2023 15:45:51 GMT

You could try and speak with our technical support team to see if they're able to help, @phil4pace.

Chris