topic Re: New payg Data sim in Mobile Broadband

New payg Data sim

phil4pace — Fri, 03 Mar 2023 13:07:28 GMT

I’m new to EE and have purchased a free Data sim to see if the signal and speed is good enough to start a mobile Wi-Fi account at our caravan.
Trying to get started but cannot register to top up , I’ve set up an account, input the number but cannot get the final part concluded, it says connected to WI-FI log into browser and activate, as there is no credit I cannot finalise can anyone help

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 13:54:01 GMT

MyEE doesn't work for registering PAYG MBB devices or at least those with data SIMs. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.

You may continue using your device but you just can't register it to MyEE.

Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
Go to http://add-on.ee.co.uk/status from the device will tell you your usage & credit.
Go to http://add-on.ee.co.uk/purchase from the device to buy add-ons.

Re: New payg Data sim

phil4pace — Fri, 03 Mar 2023 13:39:58 GMT

Topped up via your link do we then need to log in to activate? , still not getting wifi

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 13:43:57 GMT

No, your no. is not registered to MyEE as it can't.

What does http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to say about your data & credit status?

Re: New payg Data sim

phil4pace — Fri, 03 Mar 2023 13:48:18 GMT

says slow speed as used up all my data

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 13:49:13 GMT

What about credit?

Re: New payg Data sim

phil4pace — Fri, 03 Mar 2023 13:50:27 GMT

Have an email saying top up successful but this hasn’t activated my data

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 13:53:26 GMT

No, what does my Status link say about your credit?

Re: New payg Data sim

phil4pace — Fri, 03 Mar 2023 13:58:18 GMT

Says £25 credit

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 14:07:01 GMT

Is that the amount you topped-up with? Now you need to purchase some data with it.

Re: New payg Data sim

phil4pace — Fri, 03 Mar 2023 14:07:28 GMT

Understand thank you

Re: New payg Data sim

XRaySpeX — Fri, 03 Mar 2023 14:08:14 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.