topic Re: Xbox NAT problem with 5g router in Mobile Broadband

Xbox NAT problem with 5g router

Mr-G — Sat, 13 Aug 2022 10:46:22 GMT

I can't join a party on the series x. Saying NAT on strict, connected to the ee 5g wireless router. Any ideas how to solve this

Re: Xbox NAT problem with 5g router

XRaySpeX — Sat, 13 Aug 2022 11:36:18 GMT

@Mr-G : You are finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.

If this occurs there is nowt you can do to avoid it.

Re: Xbox NAT problem with 5g router

footballcrazyp_ — Tue, 20 Sep 2022 17:41:07 GMT

Just posted this on another page.

This may help, but its not a complete Fix. Its really annoying because I just got an Xbox via EE and its pretty much unusable unless I can find a Port to use.
This is ALL on the Xbox, do not change anything on your Router.
This bit is only done once, later when I say may have to be done over and over.
Open Settings - General/Network Settings

Go to ADVANCE SETTINGS then DNS Settings (open). Then Select MANUAL.... Set the Primary ipv4 DNS to 1.1.1.1 and Secondary IPv4 to 1.0.0.1 (other sites have different but this was from a Microsoft engineer) [Save]

Not go to Alternative MAC address and click clear. Then check NAT Type. If Moderate, your good to go. If not go to this next option.

IF Not (this is the repeated bit and is darn annoying)

Go to Advance settings again. Now Alternative Port Selection, then MAUAL, and select a Port from the Drop down and Continue. Then [B] wait for it to give NAT Type. If still strict, go back to advance and do this again for a different port, you may have to do this 10-15 times until you get NAT Type : Moderate.

Once Moderate, your good for Gaming. Not the best I know, but its a work around. Next time to turn your Xbox check the NAT Type if Moderate still happy gaming, if not the back to Alternative Port until you find one.

Good luck, happy gaming.

Re: Xbox NAT problem with 5g router

LEWIIIP — Tue, 20 Dec 2022 20:55:18 GMT

Just saved me sending this thing back to EE, thanks!

Re: Xbox NAT problem with 5g router

Starsi360 — Fri, 13 Jan 2023 20:20:28 GMT

I’m on three 5G broadband and it’s getting poor on speed recently. Thinking to switch to EE 5G… did this workaround above resolve your issue permanently? Or do you have to mess around with the xbox settings every time as was mentioned as a possibility above?

Thanks

Re: Xbox NAT problem with 5g router

LEWIIIP — Sat, 14 Jan 2023 22:12:52 GMT

Maybe slightly false info, I haven actually sent it back now, there’s no
way to get an open NAT type and this confuses the multiplier chat
functionality. If you’re quock you have 14 days to send back which is
unfortunately what I’ve had to do. Howvever if you don’t need multiplayer
chat and you have a 5G phone a mobile hotspot will work for certain games.
Honestly if you only bought this for streaming it’s top notch but if you’re
a gamer, avoid avoid avoid!!!!!!!

Re: Xbox NAT problem with 5g router

footballcrazyp_ — Sat, 14 Jan 2023 23:49:54 GMT

Hi sorry for late reply, It did fix the problem. I have had to do it 4 times since, but That might be me playing around with things

Re: Xbox NAT problem with 5g router

DeanG3107 — Sun, 15 Jan 2023 00:03:09 GMT

Download and install the VPN software on your Windows PC.
Connect your PS4 to your PC with the ethernet cable.
Open the Control Panel in Windows and navigate to the Network and Sharing Center.
Click on Change Adaptor Settings in the left sidebar.
Right-click on your VPN connection (the one installed on your PC), click Properties > Sharing.
Tick the box that says: Allow other network users to connect through this computer's internet connection.
Locate the Home networking connection drop-down menu and select your ethernet connection.
Connect to the VPN server you require by using the VPN client on your PC.
Boot up your PS4.
On the main menu screen click on Settings > Network Settings.
Under Network Settings select Set up Internet Connection.
Select Use a LAN Cable when you are prompted.
Select Easy for the connection method and confirm Do Not Use a Proxy Server when asked.
Accept these settings and click Test Connection to ensure it works correctly.
ALSO WORKS FOR XBOX

Re: Xbox NAT problem with 5g router

andd360 — Sat, 25 Feb 2023 10:03:50 GMT

I have exactly the same issue so it seems EE are not the best everywhere after all.. thanks for trying guys

Re: Xbox NAT problem with 5g router

DeanG3107 — Tue, 28 Feb 2023 12:06:45 GMT

Use a vpn through your pc I’ve listed how to do it above and you get Nat type 2 so ignore anyone saying you can’t do it or nothing you can do there is use a vpn and it will work 100 percent

Re: Xbox NAT problem with 5g router

andd360 — Wed, 01 Mar 2023 14:43:15 GMT

Some people say it’s down to cgNAT but I only have this problem on my series x strangely if I use my £50 pound to link 4g one I get an open Nat with a bit of fiddling in the settings going through manually changing port and then restarting a few times but unfortunately I haven’t found a work around with the 5g as of yet so I just use it for downloading as the speeds are better even with the double Nat issue then swap back to my to link. I don’t think it’s the sim as I would get double Nat on the 4g so it has to be the router. If I find a work around I’ll post it up for us gamers who can’t use this fast speed but double nat ee router.

Re: Xbox NAT problem with 5g router

DeanG3107 — Thu, 09 Mar 2023 09:44:17 GMT

Download and install the VPN software on your Windows PC.
Connect your PS4 to your PC with the ethernet cable.
Open the Control Panel in Windows and navigate to the Network and Sharing Center.
Click on Change Adaptor Settings in the left sidebar.
Right-click on your VPN connection (the one installed on your PC), click Properties > Sharing.
Tick the box that says: Allow other network users to connect through this computer's internet connection.
Locate the Home networking connection drop-down menu and select your ethernet connection.
Connect to the VPN server you require by using the VPN client on your PC.
Boot up your PS4.
On the main menu screen click on Settings > Network Settings.
Under Network Settings select Set up Internet Connection.
Select Use a LAN Cable when you are prompted.
Select Easy for the connection method and confirm Do Not Use a Proxy Server when asked.
Accept these settings and click Test Connection to ensure it works correctly.
ALSO WORKS FOR XBOX

0 Kudos

Re: Xbox NAT problem with 5g router

Lewisbutler987 — Sat, 01 Apr 2023 16:49:41 GMT

And what if I don’t have a pc

Re: Xbox NAT problem with 5g router

DeanG3107 — Sat, 08 Apr 2023 12:11:02 GMT

You can’t do it then mate

Re: Xbox NAT problem with 5g router

Jackobite99 — Sat, 19 Aug 2023 11:17:59 GMT

Hi Dean,

My speeds through my 5G box are mint but I play on PC and my ping could definitely be better (around 55 on cod and 70 on CS-GO) , I use a VPN sometimes but never for gaming, any tips on how to lower it?

Cheers.

Re: Xbox NAT problem with 5g router

Feanor1999 — Fri, 28 Mar 2025 19:32:06 GMT

I can’t connect to my Xbox live on my Xbox 360s. EE Tech is **bleep**. And that’s all there is to it. My new router can’t even give me the speed I’m paying for which again, is **bleep**. Shame on you EE for not accommodating older internet capable consoles. We pay our bills and subscriptions.