topic Re: Huawei mobile router in Mobile Broadband

Huawei mobile router

nabee — Thu, 26 Jan 2023 20:47:06 GMT

Hi All,

Just joined the forum after getting my first EE SIM. I have a Huawei E5576-320 mobile router which I use in my caravan successfully on O2. I changed to an EE SIM as it seemed to be a good deal cheaper. Try as I may I cannot get this to work. Can someoene advise if it should work and some pointers at where i'm going wrong. The SIM packet says to activate the SIM send an email to support@speakeasytelecom.com with mobile number and Amazon order number from SIM purchase. Keep getting a bounce back saying email address does not exist.

Kindest Regards

Pete

Re: Huawei mobile router

XRaySpeX — Fri, 27 Jan 2023 00:20:52 GMT

If you bought an EE SIM you should not be sending emails to or doing anything else with speakeasytelecom.com . It's nowt to with EE. Makes me wonder just what it is you bought.

Re: Huawei mobile router

nabee — Fri, 27 Jan 2023 05:33:10 GMT

Many thanks for the reply XRaySpeX , see above pic of item i bought.

Re: Huawei mobile router

XRaySpeX — Fri, 27 Jan 2023 06:15:50 GMT

Where's the bit about Speakeasy?

Re: Huawei mobile router

Leanne_T — Fri, 27 Jan 2023 08:31:57 GMT

Hi @nabee

Thanks for coming here.

Is the device unlocked for any network?

Are you able to try the SIM in an EE phone to see if a signal shows, if so, can you text BALANCE to 150 and let me know the reply?

Leanne.

Re: Huawei mobile router

nabee — Fri, 27 Jan 2023 19:05:35 GMT

Hi Leanne_T,

Unfortunately I have no unlocked or EE phone to try it out. I spoke with EE Tech support earlier today and mentioned that the SIM instruction info stated to activate I needed to send an email to support@speakeasytelecom.com and that my email kept bouncing back with info that the email address was not available. They said to inform Amazon of this and arrange a return / refund as there is something wrong with the SIM as it should work in my Huawei mobile router without issue. Am really gutted after seeing this item had such good reviews. I have run O2 SIMS previously in the router without any issues.

Kind Regards

Pete

Re: Huawei mobile router

nabee — Fri, 27 Jan 2023 19:15:18 GMT

Hi Leanne_T,

Sorry the Huawei mobile router is open to all Networks. Has worked with several I have tried. Mostly O2 as they showed ver good signal strength in the areas I visit and live.

Kind Regards

Pete

Re: Huawei mobile router

XRaySpeX — Fri, 27 Jan 2023 19:20:47 GMT

Text BALANCE to 150 from your mobile router.

Let's see the SIM packaging mentioning sending a text to support@speakeasytelecom.com ?

Re: Huawei mobile router

nabee — Fri, 27 Jan 2023 20:48:35 GMT

XRaySpeX

Preview

Hi XRaySpeX,

As requested pi attached :-

Kind Regards

Pete

Re: Huawei mobile router

nabee — Sun, 29 Jan 2023 07:47:29 GMT

Good Morning ,

Update on my problem: After leaving a message to the seller via my Amazon account I had a few emails including some emails from SP Telecom ( support@speakeasytelecom.com ) to say they are sorry for any inconvenience and they would activate my sim. They asked if I was able to configure my APN settings if required to which I replied yes. I then received a final email stating my sim had been activated. I popped the sim into the Huawei mobile router powered it up and reset my personal laptop to use the the mobile router and all was working after a couple of mins. Good speed & good continuity of connection. Sorted!

I also checked my work laptop comms via the mobile router and all is good to WFH should my BT router drop. This happens frequently leaving me without wifi even though I have a hybrid system with a backup EE device which is supposed to kick in and keep the wifi going via 4G. However thats another story but if anyone is interested let me know.

Have added another pic from my Amazon order for the EE sim which may be of interest.

Finally BIG thanks XRaySpeX & Leanne_T for taking the time to ssist me with my issue.

Kind Regards

Pete

Re: Huawei mobile router

Christopher_G — Sun, 29 Jan 2023 07:50:59 GMT

Thanks for coming back to share your update, @nabee. 🙂

Chris

Re: Huawei mobile router

XRaySpeX — Sun, 29 Jan 2023 13:36:40 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Huawei mobile router

shtike — Tue, 07 Feb 2023 10:31:54 GMT

Hello XRaySpeX

I am having the same issue as nabee. Bought EE sim card from Amazon and Paid £17.99 (for 30GB data + 45GB free data as they advertised on Amazon) but when I popped the SIM card in it said there is no credit. When I tried to register on EE, it said I have 0 allowance. I have sent an email to speakeasytelecom but I am just receiving standard email reply saying they will respond in 2 hours time.

How would I know if this SIM card is working? I need to get internet access for me to be able to work.

Thanks

Shtike

Re: Huawei mobile router

XRaySpeX — Tue, 07 Feb 2023 11:29:35 GMT

@shtike : What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Huawei mobile router

nabee — Sat, 11 Feb 2023 07:42:40 GMT

Hi shtike,

I use my £17.99 (EE 30GB data + 40GB free data) sim in a Huawei E5576-320 mobile router. Once I received it from Amazon I popped it in my router and could not connect my personal laptop to Internet. Once I had used Amazon to contact seller to explain my problem I had a couple of mails from SP Telecom the last one telling me they activated my sim. I popped it back in the router powered up and after a couple of mins the router registered as available on my Network . Connected up fine. As I have had so much trouble with my BT broadband connection drops and my EE 4G router Hybrid connect not kicking in to keep my connection going ( currently under investigation ) I have reverted to my Huawei mobile router on a few occasions to do my day job as I work from home. The Huawei & EE sim have performed very well with no drops and good speed even though I hammer the system with the many screens and apps I need to run. Performance is excellent also on long bouts of Call of Duty. So after initial probs getting going I'm more than happy.

Can I ask if you have managed to get things sorted now ?