topic Re: Home broadband in Mobile Broadband https://community.ee.co.uk/t5/Mobile-Broadband/Home-broadband/m-p/1223205#M23899 <P>Have you just joined EE BB or were you already with EE BB?&nbsp;<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Thu, 26 Jan 2023 01:48:59 GMT XRaySpeX 2023-01-26T01:48:59Z Home broadband https://community.ee.co.uk/t5/Mobile-Broadband/Home-broadband/m-p/1223204#M23898 <P>My Internet has been down for 30 mins. Does anyone know of any problems etc. I'm about to throw it out the window. Yes I've tried restarting it and still nothing.&nbsp;</P> Thu, 26 Jan 2023 01:22:55 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Home-broadband/m-p/1223204#M23898 GaryAnderson 2023-01-26T01:22:55Z Re: Home broadband https://community.ee.co.uk/t5/Mobile-Broadband/Home-broadband/m-p/1223205#M23899 <P>Have you just joined EE BB or were you already with EE BB?&nbsp;<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Thu, 26 Jan 2023 01:48:59 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Home-broadband/m-p/1223205#M23899 XRaySpeX 2023-01-26T01:48:59Z