topic EE scumbags in Mobile Broadband

EE scumbags

arpemrock — Tue, 24 Jan 2023 17:32:27 GMT

I haven't used my mifi for over 6 months. I believed I was on a rolling contract but I somehow got locked into a 2 year commitment. The in store staff were clueless and no help at all. Staff on the helpline wanted full payment of the entire 2 years for me to close the account.

Re: EE scumbags

Leanne_T — Fri, 20 Jan 2023 08:12:13 GMT

Hi @arpemrock

Thanks for coming here.

I'm sorry to hear this, did you purchase the device in store?

Leanne.

Re: EE scumbags

arpemrock — Tue, 24 Jan 2023 16:24:09 GMT

Bought it from currys

Re: EE scumbags

Katie_B — Tue, 24 Jan 2023 16:26:53 GMT

Thanks for getting back to us @arpemrock.

I have sent you a private message for more details.

Katie

Re: EE scumbags

arpemrock — Tue, 24 Jan 2023 16:31:21 GMT

I'm now trying to change my address. I moved last April. This site wants to varify its me by sending a code to the sim on my myfi which has never been able to recieve texts, hasn't been used for over 6 months, and has been disabled by EE..!

Re: EE scumbags

Katie_B — Tue, 24 Jan 2023 16:40:31 GMT

Hi @arpemrock.

I will be able to help further, please check your community inbox.

Katie