topic Re: EE’s Christmas Present in Mobile Broadband

EE’s Christmas Present

MartinGalea — Sun, 25 Dec 2022 16:07:19 GMT

Our Christmas present from EE is no Internet.

have ever had a better Christmas Present?

Re: EE’s Christmas Present

XRaySpeX — Sun, 25 Dec 2022 16:52:53 GMT

Is this on the mobile or fixed BB network?

Re: EE’s Christmas Present

MartinGalea — Sun, 25 Dec 2022 18:09:42 GMT

It’s a 4GEE Home

Re: EE’s Christmas Present

Northerner — Sun, 25 Dec 2022 19:48:07 GMT

Hi @MartinGalea

Try checking your local coverage here:

https://coverage.ee.co.uk/coverage/ee

Which mobile router do you have?

Thanks

Re: EE’s Christmas Present

MartinGalea — Sun, 25 Dec 2022 20:02:48 GMT

It’s not a coverage issue.

EE knows they have a service issue, the problem is they had this problem since this morning and it’s now 8pm and they still can only say that they have a problem. Which is a fat lot of good for us who are fully dependent on this service for our internet

Re: EE’s Christmas Present

XRaySpeX — Sun, 25 Dec 2022 20:20:20 GMT

No, not coverage. Check the current network status at the link @Northerner gave you.

Re: EE’s Christmas Present

MartinGalea — Sun, 25 Dec 2022 22:02:34 GMT

That how I know that there is there is a service problem that has been ongoing since lunchtime. It states that they know there is a problem but they are not giving an idea of when it will be sorted.

The issue is still ongoing

Re: EE’s Christmas Present

Leanne_T — Mon, 26 Dec 2022 07:59:31 GMT

Hi @MartinGalea

I'm sorry to hear this and hope the service is back up and running soon for you.

Leanne.