topic Not receiving Texts on 4GEE WiFi Mini in Mobile Broadband

Not receiving Texts on 4GEE WiFi Mini

Xr981 — Tue, 20 Dec 2022 08:07:14 GMT

Hello ,

For the last couple of years I have received Texts to my 4GEE Mini WiFi EE70 with no problem .

I now am not receiving any Texts at all , although I can send them from the device & they are duly received .

The senders are on Various providers so it isn't unique to Vodafone etc.

At present I have no messages in my Inbox ( so it isn't full ) and these non received texts are new & not continue type .

I am on a Pay Monthly Contract and the senders mostly use SMS .

Please can anyone help ?

Jon_K — Tue, 20 Dec 2022 10:05:31 GMT

Are you able to try using the SIM in another device to see if you can receive texts?

This will help us to determine if the problem follows your SIM card or your 4GEE WiFi Mini.

Jon

XRaySpeX — Tue, 20 Dec 2022 11:09:52 GMT

You wouldn't have accidently put a Forward on received texts to an incorrect no?

Xr981 — Wed, 21 Dec 2022 07:12:23 GMT

Good Morning ,

Firstly I am not forwarding I/C texts to a wrong mobile phone number .

Secondly I did as you suggested , put the 4GEE WiFi Mini SIM in another phone & it received the texts sent to it .

I then returned the SIM to the 4GEE device & low and behold my Mini WiFi is again receiving and displaying Texts !

Thank you very much for your help .

Graham .