topic Re: Atrocious mobile WiFi signal in Meols in Mobile Broadband

Atrocious mobile WiFi signal in Meols

Phil071 — Mon, 05 Dec 2022 10:30:30 GMT

So got up this morning and wfh only to find signal dropping every 30 seconds despite no problems reported. Totally unacceptable and cannot contact the EE people. So annoyed. Anyone else having problems in Wirral area?

Re: Atrocious mobile WiFi signal in Meols

Christopher_G — Mon, 05 Dec 2022 12:20:24 GMT

Hi @Phil071
Did you report a problem on the coverage checker? Have you tried restarting your equipment?

Chris

Re: Atrocious mobile WiFi signal in Meols

bristolian — Mon, 05 Dec 2022 12:30:53 GMT

Assuming you're using a mobile broadband device, these use the same network signal as an EE mobile. Do you have an EE mobile or know anyone who does? If so - is their service similarly affected?

Re: Atrocious mobile WiFi signal in Meols

Phil071 — Mon, 05 Dec 2022 12:37:15 GMT

No do not have an EE mobile phone so cannot check it but thanks anyway. Now
completely gone off and really annoyed

Re: Atrocious mobile WiFi signal in Meols

bristolian — Mon, 05 Dec 2022 12:40:04 GMT

Quite likely there's a local issue - use the "check status" option on https://coverage.ee.co.uk/coverage/ee

Re: Atrocious mobile WiFi signal in Meols

Phil071 — Mon, 05 Dec 2022 12:40:15 GMT

Cannot report anything as cannot connect and restarted many times. Now
completely gone off and so annoyed as its not my equipment but EE service
which is again incredibly poor

Thanks anyway but will probably lose a days pay thanks to ee

Re: Atrocious mobile WiFi signal in Meols

Christopher_G — Mon, 05 Dec 2022 12:47:57 GMT

I'm sorry to hear that, @Phil071

If you get the chance to, I definitely recommend reporting a problem on the network status checker. That way our network team will be able to investigate what is going on.

Chris

Re: Atrocious mobile WiFi signal in Meols

Phil071 — Mon, 05 Dec 2022 12:48:15 GMT

Yeah I have done as that was the first thing I did and no issues, thanks

Re: Atrocious mobile WiFi signal in Meols

Phil071 — Mon, 05 Dec 2022 13:00:15 GMT

Tried and can't must be an easier way of solving this nightmare

Re: Atrocious mobile WiFi signal in Meols

bristolian — Mon, 05 Dec 2022 13:09:29 GMT

You're able to post on this forum so presumably have a working internet connection.

On that basis, the status checker has a "report a problem" link after you search for issues and none are listed. I recommend using that.