topic Re: Unlimited Data Addon in Mobile Broadband

Unlimited Data Addon

Piggeries1 — Tue, 29 Nov 2022 13:56:21 GMT

I have just bought unlimited Addon but it doesn't make clear is it's 500MB per month or not.

I can buy GB data only SIM cards from Amazon or eBay for a lot less, so why is it more expensive via EE than elsewhere?

Re: Unlimited Data Addon

Chris_B — Tue, 29 Nov 2022 14:09:31 GMT

@Piggeries1 if it’s an unlimited add on then it’s per month. An unlimited add on can not be limited to 500Mg per month as that wouldn’t be unlimited.

Re: Unlimited Data Addon

Piggeries1 — Tue, 29 Nov 2022 14:18:01 GMT

Hello, thank you for your help. This is what's confusing me.

" Unlimited Data Add-On ( 30 Day )

Pay as you go Add-On 500MB UK data, 3G and 4G double speed for 7 days "

Re: Unlimited Data Addon

Leanne_T — Tue, 29 Nov 2022 15:18:27 GMT

Hi @Piggeries1

Is this information showing in your My EE account?

Does this include your included data allowance for the pack/plan that you have?

Leanne.

Re: Unlimited Data Addon

Piggeries1 — Tue, 29 Nov 2022 19:23:28 GMT

Hello, this is what it says when you click Get more Add-ons UK EU Data - Unlimited Data Add-on ( 30 Day ) £40 monthly. Click that and the message says "

Unlimited Data Add-On ( 30 Day )

Pay as you go Add-On 500MB UK data, 3G and 4G double speed for 7 days "

500MB is nothing, very expensive for so little when on Amazon or eBay data only SIM cards are bigger and cheaper

Re: Unlimited Data Addon

Leanne_T — Wed, 30 Nov 2022 08:26:25 GMT

That is giving you two options to purchase I believe @Piggeries1

Do they have two different charges?

Leanne.

Re: Unlimited Data Addon

Piggeries1 — Wed, 30 Nov 2022 09:28:52 GMT

Not 2 options only to pay £40, which I did. I'm looking to cancel after 2 days as 500MB is nothing per month. I tried to update some software and it would have used nearly all that data. So couldn't update. I'm thinking of buying from Amazon instead as they offer GB data Sims for cheaper that £40 per month

Re: Unlimited Data Addon

Leanne_T — Wed, 30 Nov 2022 09:47:14 GMT

Hi @Piggeries1

Please call us on 150 and the team will get this looked into for you.

Leanne 🙂

Re: Unlimited Data Addon

perchwane — Tue, 24 Oct 2023 07:36:08 GMT

Hello Chris how would i add 4g unlimited per month without calling you guys any option online i Couldn't find it :?(

Re: Unlimited Data Addon

James_B — Tue, 24 Oct 2023 08:51:41 GMT

Hi @perchwane,

Welcome to the EE Community. 🙂

You can view all of the data add-ons available for your plan at add-on.ee.co.uk.

Hope this helps.

James