https://community.ee.co.uk/t5/Mobile-Broadband/Data-Issues-mobile-router/m-p/1203955#M23124 <P>HI,&nbsp;</P><P>Where I live is prone to power cuts and I have a backup router which I chuck my phone sim in to use with my laptop when the power is down.&nbsp;</P><P>I have just taken out a new plan with a new Sim Card and when I put it in my portable router it doesnt work!&nbsp;</P><P>It can hotspot from my phone and my old SIM (yet to be deactivated) still works. Any ideas why this wont work?&nbsp;</P><P>&nbsp;</P> Mon, 28 Nov 2022 21:58:37 GMT coupeguy2022 2022-11-28T21:58:37Z https://community.ee.co.uk/t5/Mobile-Broadband/Data-Issues-mobile-router/m-p/1203955#M23124 <P>HI,&nbsp;</P><P>Where I live is prone to power cuts and I have a backup router which I chuck my phone sim in to use with my laptop when the power is down.&nbsp;</P><P>I have just taken out a new plan with a new Sim Card and when I put it in my portable router it doesnt work!&nbsp;</P><P>It can hotspot from my phone and my old SIM (yet to be deactivated) still works. Any ideas why this wont work?&nbsp;</P><P>&nbsp;</P> Mon, 28 Nov 2022 21:58:37 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Data-Issues-mobile-router/m-p/1203955#M23124 coupeguy2022 2022-11-28T21:58:37Z https://community.ee.co.uk/t5/Mobile-Broadband/Data-Issues-mobile-router/m-p/1204044#M23126 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1431667">@coupeguy2022</a>.</P> <P>Were both your old and new SIM cards on EE?</P> <P>Does your new SIM work in your new phone?</P> <P>Jon</P> Tue, 29 Nov 2022 08:58:34 GMT https://community.ee.co.uk/t5/Mobile-Broadband/Data-Issues-mobile-router/m-p/1204044#M23126 Jon_K 2022-11-29T08:58:34Z