topic Re: VDI Access (VMWare Horizon Client) in Mobile Broadband

VDI Access (VMWare Horizon Client)

Ant99 — Fri, 18 Nov 2022 10:41:19 GMT

Hi,

I use EE mobile broadband (EE mobile SIM in an unlocked router). I use VMWare Horizon Client (on an Apple Mac) to connect to my work VDI. I have been doing this via EE mobile broadband for the last 6 months. About 10 days ago this stopped working. I get to the point where it starts to load the Remote Desktop (i.e. after it accepts my password etc.) and then I get a 'network error' message and the connection is dropped. However, if I try this with a 'Three' mobile SIM card in the router it works fine. Has something changed on EE recently to cause this issue ? Is there any way I can get round this issue so I can continue to use EE, as the EE signal here is much better then the 'three' signal ?

Thanks.

Re: VDI Access (VMWare Horizon Client)

Leanne_T — Fri, 18 Nov 2022 15:10:51 GMT

Hi @Ant99

Thanks for coming here.

Please call us on 0800 079 8586, the team will get this looked into for you.

Leanne.

Re: VDI Access (VMWare Horizon Client)

XRaySpeX — Fri, 18 Nov 2022 19:00:54 GMT

@Ant99 : Is it on contract or PAYG?

Re: VDI Access (VMWare Horizon Client)

Ant99 — Mon, 21 Nov 2022 18:20:39 GMT

Hi @XRaySpeX,

It's contract.

Regards.

Re: VDI Access (VMWare Horizon Client)

br_gm — Thu, 01 Jun 2023 20:21:00 GMT

@Ant99 did you get anywhere with this? I'm using a Huawei CPE Pro and EE unlimited data SIM - I can use remote desktop fine if I put a Three SIM in the router, but it won't connect with an EE SIM card in. Internet works fine (much more stable than Three).