topic Re: Mifi modem how to add data in Mobile Broadband

Mifi modem how to add data

Karenbaker6548 — Tue, 13 Sep 2022 18:04:18 GMT

How do I add data to my ee sim to run my modem please

Re: Mifi modem how to add data

XRaySpeX — Tue, 13 Sep 2022 18:32:20 GMT

Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available.

Re: Mifi modem how to add data

Stopp — Sun, 20 Nov 2022 09:20:01 GMT

I've topped up my mobile WiFi and cannot add on data. Whenever it says to sign in I get a time out page. If I click on your link I get a forbidden page. I've had this device for years and never had this problem. And yes, I have turned devices off and even tried factory reset.

Re: Mifi modem how to add data

James_B — Sun, 20 Nov 2022 09:41:03 GMT

Hi @Stopp,

Welcome to the EE Community. 🙂

Please could you try a different web browser and let me know if you see the same issue?

Thanks

James

Re: Mifi modem how to add data

Stopp — Sun, 20 Nov 2022 10:34:15 GMT

My usual is Chrome so tried Firefox and duck duck go but still no access to
buy add on .
Looks like I've wasted £25!

Re: Mifi modem how to add data

James_B — Sun, 20 Nov 2022 13:13:00 GMT

Hi @Stopp,

Please can you clear your cookies and cache In Firefox and let me know if you still see the issue?

Thanks

James

Re: Mifi modem how to add data

XRaySpeX — Sun, 20 Nov 2022 13:45:24 GMT

@Stopp : Make sure you use HTTP:, not HTTPS: & do it under IE, FF or Samsung Internet not Chrome or any browser that forces HTTPS:.