topic Setting up account in Mobile Broadband

Setting up account

Chelseaman42 — Mon, 14 Nov 2022 16:14:12 GMT

I`ve just bought a 4GEE Wifi Mini to give me internet access as I`ve just moved home and Sky will take a month to set up my broadband. The speed seems very slow and I`m trying to set up my account to investigate further but in order to do this I`m being asked for an account number and or a landline number. I have neither so I`m stuck.........any advice please?

Re: Setting up account

XRaySpeX — Mon, 14 Nov 2022 18:13:48 GMT

@Chelseaman42 : A mobile router isn't Home BB. You don't set it up as "Add Home BB". It has a SIM in it & counts as an EE Mobile. You set it up with "Add a device".

Re: Setting up account

Chelseaman42 — Wed, 30 Nov 2022 17:20:06 GMT

Many thanks, I think I`ve sorted it now👍

Re: Setting up account

XRaySpeX — Wed, 30 Nov 2022 19:23:29 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.