topic Cancelling my EE modem in Mobile Broadband

Cancelling my EE modem

cflewers — Thu, 03 Nov 2022 18:04:39 GMT

How do I cancel my EE WiFi modem please

Re: Cancelling my EE modem

Mustrum — Thu, 03 Nov 2022 18:14:37 GMT

@cflewers you can find more details in the following help pages:

https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-broadband-landline-or-tv-plan

However if you are moving to another provider, other than VM, your new provider should do the cancelation when they apply to take over your line. Otherwise, you risk delaying your new service.

Re: Cancelling my EE modem

XRaySpeX — Thu, 03 Nov 2022 18:56:03 GMT

@cflewers : You need to contact EE giving 30 days notice of cancellation of your mobile router contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.