topic 4G EE Wifi Mini - No Internet Connection in Mobile Broadband

4G EE Wifi Mini - No Internet Connection

Squeaky76 — Fri, 28 Oct 2022 14:29:54 GMT

Hi, 4G Wifi Mini, has been working fine, now won't connect to the internet. Signal light stays red. Tried connecting via PC, still can't check for firmware updates. It's less than a year old...any idea's!

Re: 4G EE Wifi Mini - No Internet Connection

Jon_K — Fri, 28 Oct 2022 14:48:08 GMT

Thanks for coming here, @Squeaky76.

Have you tried restarting the device?

If this doesn't work, can you try resetting it using the reset button?

Jon

Re: 4G EE Wifi Mini - No Internet Connection

Squeaky76 — Fri, 28 Oct 2022 15:10:09 GMT

Hi Jon, fault seems to be solved…..the SIM card had locked out. I put the SIM in another phone and tried calling voice mail, had to press 1 to re-activate the SIM. Wi-Fi mini is now working again!

Thanks for your suggestion 👍

Re: 4G EE Wifi Mini - No Internet Connection

Jon_K — Sat, 29 Oct 2022 07:26:15 GMT

Thanks for letting us know, @Squeaky76 🙂

Re: 4G EE Wifi Mini - No Internet Connection

contactjayd — Sun, 21 Jul 2024 12:10:18 GMT

I have tried the same thing, but it's not working.

Re: 4G EE Wifi Mini - No Internet Connection

James_B — Sun, 21 Jul 2024 13:01:40 GMT

Hi @contactjayd,

Welcome to the EE Community. 🙂

What problems are you experiencing with your 4GEE WiFi device?

James

Re: 4G EE Wifi Mini - No Internet Connection

contactjayd — Sun, 21 Jul 2024 23:53:56 GMT

Hi James, I recently got a mifi from EE due to relocation. I paid a full fiber 900. And my mifi sim is not activated. And I have been DD for the services. This is absolutely diabolical.😭😭😭😭

Re: 4G EE Wifi Mini - No Internet Connection

Leanne_T — Mon, 22 Jul 2024 07:21:40 GMT

Hi @contactjayd

Are you able to try the WiFi SIM card in another device or mobile to see if this works for you?

Leanne.