topic Re: No coverage in my area in Mobile Broadband

No coverage in my area

Sarah328 — Thu, 06 Oct 2022 12:09:21 GMT

Hello

ive had no mobile signal or broadband for several weeks now. I believe this is a known issue in my area with EE coverage (postcode xxx xxx).

are you offering a discount due to this? Since I cannot use my phone outside of the home broadband. Otherwise I’ll have a look at other providers.

thanks

[Mod edit: Please do not post personal information on the public board. Thanks!]

Chris_B — Thu, 06 Oct 2022 12:20:33 GMT

@Sarah328 I believe it’s a known issue, Have you reported it ?

Jon_K — Thu, 06 Oct 2022 12:43:06 GMT

I'm sorry to hear this.

Is it your mobile or your broadband coverage that you're having trouble with?

Have you notified our Customer Care team about this?

Jon