https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175089#M22060 <P>I have mobile wifi, when the little box lights up , it says 4G. Just came on to check the length of my contract, to see that it reads 5G!&nbsp; So why am I not getting 5G?&nbsp; Also why is the account going up from £28.53 to £34.25.</P> Tue, 20 Sep 2022 21:05:49 GMT Robert-G 2022-09-20T21:05:49Z https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175089#M22060 <P>I have mobile wifi, when the little box lights up , it says 4G. Just came on to check the length of my contract, to see that it reads 5G!&nbsp; So why am I not getting 5G?&nbsp; Also why is the account going up from £28.53 to £34.25.</P> Tue, 20 Sep 2022 21:05:49 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175089#M22060 Robert-G 2022-09-20T21:05:49Z https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175092#M22061 <P>In order to receive 5G services, you need 3 things..</P> <P>1: Have a 5G-compatible device</P> <P>2: Be on a 5G-plan</P> <P>3: Be within a 5G-coverage area.. you can check this using <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank" rel="noopener">https://coverage.ee.co.uk/coverage/ee</A>&nbsp;</P> Tue, 20 Sep 2022 21:15:24 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175092#M22061 bristolian 2022-09-20T21:15:24Z https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175098#M22062 <P>Which model of mobile router have you got?</P> Tue, 20 Sep 2022 21:36:45 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175098#M22062 XRaySpeX 2022-09-20T21:36:45Z https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175113#M22063 <P>As far as I am aware, EE do not Supply or sell any Mobile 5G WiFi Devices.</P><P>They do supply fixed 5G Home Broadband CPE Routers, are you referring to one of these per chance?</P> Wed, 21 Sep 2022 00:48:18 GMT https://community.ee.co.uk/t5/Mobile-Broadband/5G/m-p/1175113#M22063 EssexBoyEE 2022-09-21T00:48:18Z