topic Re: My 4G mobile router will not connect to my new Sony tv in Mobile Broadband

My 4G mobile router will not connect to my new Sony tv

MichellePH — Fri, 09 Sep 2022 21:22:30 GMT

It keeps telling me the password is invalid however I've triple checked and the password is correct

Just bought a brand new Sony smart tv and can't use most of the functionality because my router will not connect to it

Any help would be great

Re: My 4G mobile router will not connect to my new Sony tv

Leanne_T — Sat, 10 Sep 2022 07:05:43 GMT

Hi @MichellePH

Can you connect any other device to the router?

Does the TV connect to any other WiFi?

Leanne.

Re: My 4G mobile router will not connect to my new Sony tv

MichellePH — Sat, 10 Sep 2022 07:25:47 GMT

Thanks @Leanne Yes the router works absolutely fine with everything else.

I dont have other wifi to connect the TV to. However, it is brand new. My previous TV wouldn't connect to the router either so I think it is a problem with the mobile router connecting to TVs rather than the other way around

Re: My 4G mobile router will not connect to my new Sony tv

Leanne_T — Sat, 10 Sep 2022 07:28:12 GMT

Thanks @MichellePH

Please give us a call on 0800 079 8586 and our tech gurus will get this looked into for you.

Leanne.