topic Fair Use Policy in Mobile Broadband

Fair Use Policy

escocia1 — Thu, 08 Sep 2022 18:41:44 GMT

SIM only pay monthly + Roam Abroad addon
Going to the United States on holiday

EE states: If your plan comes with MORE THAN 50GB of data per month, a fair use policy of 50GB will apply when roaming abroad.

So, what happens after you hit 50GB, do you suddenly get zero data?
or does the speed get throttled, significantly?

Re: Fair Use Policy

escocia1 — Thu, 08 Sep 2022 18:08:33 GMT

so the cap is 50GB per month when using the Roam Abroad Pass addon,

and after 50GB is it zero? or does it reduce the speed?

Re: Fair Use Policy

Northerner — Thu, 08 Sep 2022 21:59:11 GMT

Hi @escocia1

Your service may be restricted.

Thanks.

Re: Fair Use Policy

EssexBoyEE — Thu, 08 Sep 2022 23:12:16 GMT

Technicaly it's stops giving you any further Data Connection after 50Gb of use but I've heard of reports where it may continue depending on which Country you are in.

My advise would be to when your Data Roaming to set your Max Spend Cap to zero or at least a comfortable level that's affordable, ie, £5, £10 etc. as Data Roaming charges can be a bit of shock to the system on any Network.

Re: Fair Use Policy

James_B — Fri, 09 Sep 2022 06:50:21 GMT

Hi @escocia1,

Once you have used your allowance you'll be able to purchase a data add-on. When you switch your device on abroad, we'll send you a text message with full details on how to purchase a data add-on.

James

Re: Fair Use Policy

floridapete — Tue, 21 Feb 2023 09:48:22 GMT

I have read the fair use policy and it only applies to EU and Switzerland. There is no mention of fair use if using in the USA. I have also checked the charges in the USA and it says you can use your data for free, again no mention of fair use.