topic Re: Connecting to my mobile broadband router in Mobile Broadband

Connecting to my mobile broadband router

Jud8 — Wed, 24 Aug 2022 21:27:17 GMT

Hi, trying to connect desktop and Android phones to new 4g router. The WiFi is visible but won't connect.

Re: Connecting to my mobile broadband router

XRaySpeX — Wed, 24 Aug 2022 23:51:44 GMT

Have you supplied your devices with the router's WiFi pwd when you try to connect?

Re: Connecting to my mobile broadband router

Jud8 — Thu, 25 Aug 2022 14:09:01 GMT

Hi,

Thanks for your email. Yes. We have the internet working now by plugging
the router into a desktop but the WiFi isn't working.

Warm regards
xxxxxx xxxxxxx

+xx (x)xxxxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Connecting to my mobile broadband router

James_B — Thu, 25 Aug 2022 13:19:52 GMT

What happens when you try to connect via WiFi @Jud8?

James

Re: Connecting to my mobile broadband router

Jud8 — Thu, 25 Aug 2022 14:58:22 GMT

Hi,

IP configuration failure.

Warm regards

xxxxxx xxxxxxx

+xx (x)xxxxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

Re: Connecting to my mobile broadband router

James_B — Thu, 25 Aug 2022 14:34:36 GMT

Hi @Jud8,

Which router are you using?

James

Re: Connecting to my mobile broadband router

EssexBoyEE — Thu, 25 Aug 2022 14:40:41 GMT

@Jud8 IP configuration failure.

As long as you know both your Default WiFi and Router Admin Access Passwords (just in case), I would do a Factory Reset on the 4G MiFi Device.