topic Re: Mobile broadband in Mobile Broadband

Mobile broadband

Nigel3565 — Sun, 21 Aug 2022 17:41:55 GMT

I’ve had no mobile broadband since the 14th July so thinks it’s the SIM card I have asked for another but have not received it .is this normal or is there an issue with EE .

I’ve paid for a 12month contract upfront but have had no service since 14/7/22 so will I get a refund or and extension on my 12 month deal .

can someone help please

Re: Mobile broadband

Chris_B — Sun, 21 Aug 2022 18:19:36 GMT

@Nigel3565 Have you checked to see if there is a network issue in your area ? Use THIS and click the check network tab. How long ago did you request a replacement SIM card ? Have you at all called customer services to report this ?

Re: Mobile broadband

XRaySpeX — Sun, 21 Aug 2022 18:32:23 GMT

What does texting AL to 150 from it fully report verbatim (it is free)?