topic Re: 5Gee Router noisy fan as soon as you switch it on in Mobile Broadband

5Gee Router noisy fan as soon as you switch it on

mtjwatts — Tue, 16 Aug 2022 10:52:02 GMT

My new 5GEE router turned up yesterday and I plugged it in this morning, it's in a well ventilated area, nothing connected to it's USB port, it's not even configured yet to connect to the internet. The second you switch it on the fans start, too loud for it to be usable in the same room that I'm working in, and they never stop.

Never had these issues with my CPE Pro router, which I'll switch back to, but something clearly isn't right with the new one.

Any ideas?

Re: 5Gee Router noisy fan as soon as you switch it on

James_B — Tue, 16 Aug 2022 13:26:01 GMT

Hi @mtjwatts,

Please get in touch with Technical Support to report this issue.

They'll be happy to help.

James

Re: 5Gee Router noisy fan as soon as you switch it on

mtjwatts — Fri, 19 Aug 2022 11:03:18 GMT

Hi James

I was afraid you'd say that, I'll phone them and sit in the queue for 20 - 30 minutes then

Matt