topic Re: code 403 forbidden in Mobile Broadband

code 403 forbidden

maggi5 — Wed, 17 Aug 2022 13:13:50 GMT

Hi, I am trying to place an add on on my mobile broadband data but it comes up with error 403 forbidden. any ideas to clear it

thanks

Re: code 403 forbidden

James_B — Wed, 17 Aug 2022 15:12:49 GMT

Hi @maggi5,

Welcome to the EE Community. 🙂

Have you tried clearing your cookies and cache in your web browser to see if that helps?

James

Re: code 403 forbidden

maggi5 — Fri, 19 Aug 2022 07:15:52 GMT

Hi yes I've tried that but still have the problem.thanks

Re: code 403 forbidden

James_B — Fri, 19 Aug 2022 07:20:07 GMT

Hi @maggi5,

Which link are you using?

James

Re: code 403 forbidden

Wasteof7im3 — Sun, 13 Nov 2022 20:12:50 GMT

I am having the same problem and it doesn't matter which buy add on I use it comes up forbidden. I have tried using Edge and Chrome and clearing cache but it doesn't make a difference.

I have the app on my phone but that simply wants me turn off wifi but since I am trying to buy an add on for another device that doesn't work either.

All in all this is very frustrating and the various help docs and advice simply don't work.

Re: code 403 forbidden

XRaySpeX — Sun, 13 Nov 2022 23:00:45 GMT

@Wasteof7im3 : Look at http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available. Make sure you use HTTP:, not HTTPS: & do it under IE, FF or Samsung Internet not Chrome.