https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-Home-Router-1m-Unlimited-50-Monthly-payments/m-p/1157167#M21357 <P>Surprise surprise..........................after contacting EE on several occasions and speaking to different people I was finally informed that the 4GEE Home Router Unlimited <STRONG>£50 a month</STRONG>............was registered incorrectly by the EE store. I was then promised that all had been resolved and £50 a month would be deducted as monthly payment NOT £70 as informed on my BILL. I was then asked if I wanted to remove my cancellation based on the fact it was all resolved..............................I declined as I did not trust that EE would correct things...................and low and behold £70 was taken from my bank account for a £50 a month contract to which I had signed up.</P> Thu, 04 Aug 2022 08:06:52 GMT pkbandc 2022-08-04T08:06:52Z https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-Home-Router-1m-Unlimited-50-Monthly-payments/m-p/1157167#M21357 <P>Surprise surprise..........................after contacting EE on several occasions and speaking to different people I was finally informed that the 4GEE Home Router Unlimited <STRONG>£50 a month</STRONG>............was registered incorrectly by the EE store. I was then promised that all had been resolved and £50 a month would be deducted as monthly payment NOT £70 as informed on my BILL. I was then asked if I wanted to remove my cancellation based on the fact it was all resolved..............................I declined as I did not trust that EE would correct things...................and low and behold £70 was taken from my bank account for a £50 a month contract to which I had signed up.</P> Thu, 04 Aug 2022 08:06:52 GMT https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-Home-Router-1m-Unlimited-50-Monthly-payments/m-p/1157167#M21357 pkbandc 2022-08-04T08:06:52Z https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-Home-Router-1m-Unlimited-50-Monthly-payments/m-p/1157189#M21358 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2947386">@pkbandc</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'm sorry to hear that. I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> again to find out why the bill is showing higher, even after the plan was corrected.</P> <P>&nbsp;</P> <P>Chris</P> Thu, 04 Aug 2022 10:03:39 GMT https://community.ee.co.uk/t5/Mobile-Broadband/4GEE-Home-Router-1m-Unlimited-50-Monthly-payments/m-p/1157189#M21358 Christopher_G 2022-08-04T10:03:39Z