topic Re: 4gee wifi pay as you go in Mobile Broadband

4gee wifi pay as you go

denton2021 — Sun, 24 Jul 2022 13:56:06 GMT

Good afternoon,

Many moons ago, i purchased a ee mobile wifi device as i had no provider at that time who could give me a solid signal, when i moved I cancelled contract, i still have the device and would like to put a pay as you go sim into it to use on the go, is this possible. Also i have tried to order a data only sim on ee site, but keep getting taken to a 404 page?

Re: 4gee wifi pay as you go

XRaySpeX — Sun, 24 Jul 2022 14:15:17 GMT

That is possible.

Which is the page that errors 404? Linky please?

You'd probably be better off with a PAYG Mobile Phone SIM as giving you more data for your £s than a data SIM.

Re: 4gee wifi pay as you go

denton2021 — Sun, 24 Jul 2022 15:10:11 GMT

if you click on my shop, mobile broadband, then free sim, this then asks for details, then confirm you are not a robot, then order sim, then it takes me to 404 domain not found

Re: 4gee wifi pay as you go

XRaySpeX — Sun, 24 Jul 2022 15:14:01 GMT

I don't have that path. Linky please?

Re: 4gee wifi pay as you go

denton2021 — Sun, 24 Jul 2022 15:16:22 GMT

sorry dont know how to provide link

Re: 4gee wifi pay as you go

XRaySpeX — Sun, 24 Jul 2022 15:20:43 GMT

Copy what's in the Address Bar of your browser before you clicked on it & it ended up as 404.

Re: 4gee wifi pay as you go

denton2021 — Sun, 24 Jul 2022 15:44:03 GMT

shop.ee.co.uk/4gee-wifi-pay-as-you-go

Re: 4gee wifi pay as you go

XRaySpeX — Sun, 24 Jul 2022 15:55:02 GMT

@Leanne_T : This page https://shop.ee.co.uk/broadband/mobile-broadband/free-mobile-broadband-pay-as-you-go-sim when completed errors:

Server Error in '/' Application.

The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /undefined

Re: 4gee wifi pay as you go

denton2021 — Sun, 24 Jul 2022 16:03:20 GMT

tried again, same page appeared with error message

Re: 4gee wifi pay as you go

Jon_K — Mon, 25 Jul 2022 07:17:17 GMT

Thanks for that, @XRaySpeX, I'll pass this onto the relevant team.

Does this happen in all browsers, @denton2021?

If you can't complete the order online, are you able to get to an EE Store or give us a call?

Jon

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 12:01:58 GMT

Good afternoon,

Thank you to everybody who took time to reply and guide me with issues. I was keen to buy a 4gee payg mobile broadband device, however when I log on to EE site, it takes me to mobile devices for internet, but, no payg option, only pay monthly. Since this is only for use now and again to access medical notes, I do not require a contract. Yet, I can go online and buy payg ee devices from eBay, and Argos, I want to keep my custom with EE but, it seems I can't buy from them direct. Please tell me what I am doing wrong,

Re: 4gee wifi pay as you go

XRaySpeX — Mon, 25 Jul 2022 13:22:37 GMT

At the mo' EE aren't selling any PAYG mobile routers. But I thought you already had an EE mobile router & only wanted a SIM for it, for which I recommended a PAYG Mobile Phone SIM as being compatible & of better value. That page doesn't error.

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 13:32:50 GMT

Bought a sim card pre -topped up, put it in device, will not recognise it, even though it is EE device, and EE sim card.

Re: 4gee wifi pay as you go

Leanne_T — Mon, 25 Jul 2022 14:16:07 GMT

Hi @denton2021

Does the WiFi device work with any other EE SIM card?

Leanne.

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 14:17:06 GMT

tried on 2 different browser, still get error message

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 14:18:40 GMT

tried existing mobile phone sim on EE with £15 credit loaded, will not respond, but, will work in telephone

Re: 4gee wifi pay as you go

Leanne_T — Mon, 25 Jul 2022 14:21:36 GMT

Hi @denton2021

The EE shop page has been sent to the relevant team to be looked into.

If the SIM card works in a phone, this should work in the WiFi device for you. How long have you had the WiFi device?

Leanne.

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 14:28:47 GMT

Approx 4 years

Re: 4gee wifi pay as you go

Leanne_T — Mon, 25 Jul 2022 14:31:04 GMT

Thanks @denton2021

Could you try another SIM card to see if this works in the device?

This will let us know if the device is faulty.

Leanne.

Re: 4gee wifi pay as you go

denton2021 — Mon, 25 Jul 2022 14:37:57 GMT

tried my sim from mobile, seems to accept it, but, indicates no signal, yet is fine in phone