topic Re: Xerox laser printer won't connect to EE mini Hub in Mobile Broadband

Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Tue, 12 Jul 2022 14:25:25 GMT

Going into the settings menu on the printer, the machine can detect the wifi Hub (this is at work, so its the only available option - mini Hub, not ethernet port), but when I type in the password, it times out after about a minute without connecting.

The password is correct, so what else might be the problem?

Any assistance greatly appreciated.

Re: Xerox laser printer won't connect to EE mini Hub

XRaySpeX — Tue, 12 Jul 2022 14:35:08 GMT

What is the Mini Hub? Is it an EE mobile router? Which one?

Re: Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Wed, 13 Jul 2022 08:09:36 GMT

Google it, it’s a way to supply Wi-Fi via 4g mobile service. Connects like a router.

Thanks,

Ollie

Re: Xerox laser printer won't connect to EE mini Hub

Christopher_G — Wed, 13 Jul 2022 08:11:55 GMT

Hi @LeftieYoda

Are you able to connect the router to other WiFi services?

Chris

Re: Xerox laser printer won't connect to EE mini Hub

XRaySpeX — Wed, 13 Jul 2022 08:23:08 GMT

@LeftieYoda : Yes, that's a mobile router. Which model is it?

Re: Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Wed, 13 Jul 2022 15:14:36 GMT

No idea I’m afraid

Thanks,

Ollie

Re: Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Wed, 13 Jul 2022 15:15:36 GMT

I am able to get internet to laptop and phones via Wi-Fi connection to the router.

Thanks,

Ollie

Re: Xerox laser printer won't connect to EE mini Hub

XRaySpeX — Wed, 13 Jul 2022 15:57:31 GMT

Look for its model name on its label, on outside or under battery cover. Maybe something like starting with "EE71-???????".

Re: Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Sat, 16 Jul 2022 09:36:20 GMT

Device name: 4GEE WIFI, IMEI: XXXXXXXXXXXXX, if that means anything to you?

I’m guessing you want to know which device so you can suggest logging into it via a browser?

Thanks,

Ollie

[MOD EDIT: Removed IMEI number from public view]

Re: Xerox laser printer won't connect to EE mini Hub

XRaySpeX — Sat, 16 Jul 2022 12:10:37 GMT

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then, if the WiFi password is not also found under the battery cover, on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

Re: Xerox laser printer won't connect to EE mini Hub

LeftieYoda — Sat, 16 Jul 2022 15:05:36 GMT

Thanks, I’ll try that when I’m next in the office.

Thanks,

Ollie