topic Re: 4gee Flashing network green light in Mobile Broadband

4gee Flashing network green light

petedakilla — Thu, 14 Jul 2022 02:15:55 GMT

Hello,

had this 4gee router for nigh on 2 years and have been unable to access internet 4 2 days after being shown a ‘flashing green light - NETWORK’. Tried several resets but to no avail. Checked network coverage which shows no local issues?

any help/advice greatly appreciated.

Re: 4gee Flashing network green light

Christopher_G — Thu, 14 Jul 2022 07:19:14 GMT

Hi @petedakilla

Do you have another mobile device? If so, is the data working OK on that?

Chris

Re: 4gee Flashing network green light

petedakilla — Thu, 14 Jul 2022 15:23:33 GMT

No.

Do not have another EE device.

Re: 4gee Flashing network green light

Leanne_T — Thu, 14 Jul 2022 15:28:35 GMT

Hi @petedakilla

Are you able to try the SIM card in another device to see if you can connect to the internet?

Leanne 🙂

Re: 4gee Flashing network green light

petedakilla — Sat, 16 Jul 2022 06:47:24 GMT

Hi,

tried sim in my iPhone. Shows network connection (top left) but won’t connect to the internet???

Re: 4gee Flashing network green light

Christopher_G — Sat, 16 Jul 2022 08:03:45 GMT

Thanks, @petedakilla

It may be worth speaking to our technical support team to see if they can look into this for you.

Chris