topic Re: 4GEE router not working in Mobile Broadband

4GEE router not working

India8 — Thu, 23 Jun 2022 22:06:04 GMT

Is there still connection problems with the 4GEE router?
all the lights on the router are green but it’s not working. My plan is unlimited & when I log into my EE account it says there’s only 7.5GB left?
please help I’m a new member

not very impressed so far

Re: 4GEE router not working

XRaySpeX — Thu, 23 Jun 2022 22:25:40 GMT

@India8 : It's only talking about data that you may potentially gift from the 1st 100GB of all your data to other nos. on your a/c if you choose to. It's just a warning just in case you wanted to. You may safely ignore it & carry on using data for your own purposes including hotspotting.

As you use data for your own use you are eating into this gifting allowance even when you are not actually gifting it.

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: 4GEE router not working

India8 — Thu, 23 Jun 2022 22:39:33 GMT

Oh right okay thanks for that.

it’s still not connecting the wifi to my devices though?

Re: 4GEE router not working

Christopher_G — Fri, 24 Jun 2022 08:33:23 GMT

Could you try restarting the device please, @India8?

There should be a little button/pinhole on the back/side.

Chris