topic Re: wifi mini. unlock to open network please help in Mobile Broadband

wifi mini. unlock to open network please help

Happy2nurse — Sat, 11 Jun 2022 15:40:16 GMT

how can I unlock wifi mini to any network/, I have bought this 3rd party. i have a kids sim card with smarty and wish to use in the wifi mini, i contacted ee and the lady says its unlocked already but no signal. amnd works in phone.

I am not ver text and this has taken all day. I have seen the number to ring but no-one is available and I am happy to pay the 8.99 please help wifi mini

Re: wifi mini. unlock to open network please help

XRaySpeX — Sat, 11 Jun 2022 15:43:51 GMT

@Happy2nurse : You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no.

Re: wifi mini. unlock to open network please help

Happy2nurse — Sat, 11 Jun 2022 20:14:10 GMT

ok so its not a phone so I don't have the ee sim I only have smarty sim, can I use the same process ?

Re: wifi mini. unlock to open network please help

XRaySpeX — Sat, 11 Jun 2022 22:06:43 GMT

Yes, it only needs its IMEI.

Re: wifi mini. unlock to open network please help

Happy2nurse — Sun, 12 Jun 2022 15:30:30 GMT

this still is not resolved, it says there is a issue with ee I have done it several time and different phones nothing feel very disappoint I can't resolve this and its not a simple as it should be.

Re: wifi mini. unlock to open network please help

EssexBoyEE — Sun, 12 Jun 2022 22:10:07 GMT

There are 3 Steps you need to check and possibly act on here to move forward with this, I will try and explain and guide you through them.

Step 1, is to check whether the Router is Unlocked or not, as until recently All EE MiFi Units would have been Locked to the EE Network. So, put in a non EE Sim Card ie, your Smarty Sim (Smarty use the Three Network) then using your Phone, Tablet, Laptop etc, log into the EE 4G MiFi as per normal then log into Admin Settings Page, the Login info and Password information will be on the MiFi Box, the Label on the Router or the Keep my Card, if this information is not available, then use this Web Link 192.168.1.1 or 192.168.8,1 this should bring you to the Routers Admin Sign In Page, use the Info that came with the Router or again if not available try User = admin and Password is also admin. Once logged into the Admin Area, if the Router is Unlocked then you will be able to continue onwards, if the Router is Locked to EE, it will probably ask for an Unlock Digit Code and will not let you proceed any further.

If its unlocked then proceed to Step 2, if its Network Locked then proceed to get your Unlock Code. Depending on the Router Model Number and how old its is, if for any reason EE cannot help you to unlock it and the Router is an Alcatel Model you can buy Unlock Codes from the likes of eBay for around a quid.

Step 2, So your Device is now Unlocked, so again go to Admin Settings Page, login and go to either Profile and or APN Settings, once there creat a new Profile or APN and use the following Settings. -

APN Profile Name = 3 or use Smarty, doesn't really matter

APN = mob.asm.net

User = leave this empty

Password = leave this empty.

Now Save this Profile or APN, set this as the Default Profile (normally a Tick Box) and Restart the Router.

Assuming that all of the above criteria are correct and your in a good 4G Coverage Area the Router should now be working on Threes Network.

If your still not getting a Network Signal or are only getting a low speed 3G signal then there is a Step 3, but it's a bit techy and involves UK Network Bands so let's leave that for the time being.

Re: wifi mini. unlock to open network please help

Happy2nurse — Mon, 13 Jun 2022 08:13:31 GMT

still not working asking for a dial number I have tried *99# the router is unlocked thanks

Re: wifi mini. unlock to open network please help

Katie_B — Mon, 13 Jun 2022 08:46:57 GMT

Hi @Happy2nurse.

Are you able to try another SIM in the device?

Katie 🙂

Re: wifi mini. unlock to open network please help

Happy2nurse — Mon, 13 Jun 2022 11:50:59 GMT

tried 3 different ones, it really should be easier than this

Re: wifi mini. unlock to open network please help

EssexBoyEE — Mon, 13 Jun 2022 12:04:10 GMT

The *99# Dial Up Number should be good, or you could try *99***1# although its a bit worrying its asking for this info, how old is this Device and Model Number?

How far down the Step List did you get to?

Re: wifi mini. unlock to open network please help

Happy2nurse — Mon, 13 Jun 2022 12:10:10 GMT

the model is 4gee. wifi mini ee71

Re: wifi mini. unlock to open network please help

EssexBoyEE — Mon, 13 Jun 2022 12:24:01 GMT

Whats the extra Digits after the EE71 or else where on the routers Case or behind Battery Cover.

Where did you buy this from, UK?.

Re: wifi mini. unlock to open network please help

Happy2nurse — Mon, 13 Jun 2022 12:49:22 GMT

ee71 2be8gb3

Re: wifi mini. unlock to open network please help

Happy2nurse — Mon, 13 Jun 2022 12:49:42 GMT

bought 3rd party in uk yes

Re: wifi mini. unlock to open network please help

Leanne_T — Mon, 13 Jun 2022 13:16:50 GMT

Hi there @Happy2nurse

Thanks for coming back to us.

Are you able to try an EE SIM card in the device?

Leanne.

Re: wifi mini. unlock to open network please help

Happy2nurse — Thu, 16 Jun 2022 20:54:26 GMT

just wanted to come on and tell you I have finally done it and smarty works in the ee device. I had EE sim sent via post just a pay and go. I reset the device and that seemed to trigger the device to work. I have also put a old Asda sim in pay as go and that works too thank you for all the support 100% you did the job... thank you

Re: wifi mini. unlock to open network please help

Happy2nurse — Thu, 16 Jun 2022 20:56:04 GMT

yes I ordered a feee ee off line, and that must have tripped it in to working please see final answer thanks you every one

Re: wifi mini. unlock to open network please help

Leanne_T — Fri, 17 Jun 2022 07:08:44 GMT

Morning @Happy2nurse

Thanks for coming back and letting us know.

Leanne 🙂