EE Community

Reply
New Member
Teethmann
Posts: 1
Registered: ‎29-08-2013

Intermittently not receiving a large number of texts

Recently I am being told by friends that they have sent me numerous texts none that I have received. When I do get a text from them the previous texts do not appear. I am on t mobile using a t mobile vivacity android 2.1 phone. Any suggestions to resolve?
Please use plain text.
Customer service advisor
David_M
Posts: 859
Registered: ‎16-08-2013

Re: Intermittently not receiving a large number of texts

Hi Teethmann

 

Welcome to our community :smileyhappy:

 

Can you advise if you eventually get the messages as the network stores and will try to send these over 72hrs if they are not received straight away?

 

You may wish to check you have plenty of free memory on the device as this can stop text messages from being received.

 

If possible try your SIM in another handset to see if you get any messages through.

 

Regards,

David M

Please use plain text.