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tscho
Posts: 3
Registered: ‎27-06-2013

How do I access the live chat service for my bill query?

Hi,

 

Perhaps I'm missing something here but I seem to be going round and round the 'contact us' and 'help' sections looking for the elusive live chat service I've been told to use by both the call centre and the ee twitter team.

 

Apparently it's on the homepage but I can't see it.

 

Anyone have a link? (not one just to the 'contact us' page please, I got that far! :smileywink: )

 

Cheers

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jmitchel
Posts: 3,709
Registered: ‎30-10-2012

Re: How do I access the live chat service for my bill query?

You need to log into your 4GEE account, then just scroll down, the live chat is at the bottom of the grey box.

 

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Star Contributor
winston
Posts: 879
Registered: ‎15-11-2012

Re: How do I access the live chat service for my bill query?

You do not need to log into MyEE.

Just click this link:
https://servicechat.ee.co.uk/v1/webchat.jsp
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P.S. I don't work for EE
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