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P1ual
Posts: 1
Registered: ‎30-04-2013

Connection issues

I'm having two separate issues with connectivity

At home both my wife and I have virtually zero signal - makes working from home almost impossible.

Also I'm using an iPhone 5 and regularly have to restart it to get any service, even bough the signal says its there - missed calls texts and emails - which isn't great when I use this for work.

Basically I've got limited use for the network when mobile or at home, frankly I want t I cancel and go back to 3, didn't have such issues then.
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brendonx
Posts: 13,641
Topics: 109
Kudos: 1,465
Solutions: 1,009
Registered: ‎24-04-2013

Re: Connection issues

Are you within 14 days of taking this out?
Brendon

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07953 966250 from any other phone



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Brilliant Contributor
Chester
Posts: 3,694
Registered: ‎22-01-2013

Re: Connection issues

If this is a very recent purchase you can return the phones and cancel the contracts, I believe you have 7 days for in store purchases and 14 days for Internet / Telesales purchases.

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brendonx
Posts: 13,641
Topics: 109
Kudos: 1,465
Solutions: 1,009
Registered: ‎24-04-2013

Re: Connection issues

Unless you bought from a P4U store where they don't accept returns
Brendon

EE Contact Details

150 from EE Mobile
07953 966250 from any other phone



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Star Contributor
winston
Posts: 881
Registered: ‎15-11-2012

Re: Connection issues

P4U let you exchange for other networks if you're having coverage issues.
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P.S. I don't work for EE
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