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Visitor
Posts: 1
Registered: ‎06-03-2013

My EE not working

Is anyone else having the same issue as me? This is that when I enter my login details for my ee it comes back saying that the service is unavailable and to try later. 

 

This is the same on the ios App or via web login even the people on 150 couldnt get into my account! This only seems to have happened after mobile broadband was added to my account.

 

How are we supposed to manage our accounts if we cannot get into my ee? 

 

Posts: 6,133
Registered: ‎30-10-2012

Re: My EE not working

[ Edited ]
Mine works OK and I have a 4GEE mobile and mobile broadband account both linked and I can access My EE with no problems.
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Brilliant Contributor
Posts: 3,575
Registered: ‎22-01-2013

Re: My EE not working

[ Edited ]

I'm sure that is a big comfort to the OP.

Valued Contributor
Posts: 18
Registered: ‎03-03-2013

Re: My EE not working

Mine works okay but my data allowance is constantly up and down so I'm not sure if its unstable or just my particular handset playing up. Anyone else with the same issue?
Established Contributor
Posts: 42
Registered: ‎18-01-2013

Re: My EE not working

I haven't been able to sign up since November so don't hold your breath!
Explorer
Posts: 2
Registered: ‎24-07-2013

Re: My EE not working

I can log in to my ee through Safari or Explorer but through the App.
Any one got a solution yet?
Explorer
Posts: 2
Registered: ‎24-07-2013

Re: My EE not working

Sorry! "Not through the My EE App"
Grand Master
Posts: 18,688
Registered: ‎24-04-2013

Re: My EE not working

MyEE has been up and down for a week. So you will just have to bare with it at the moment.
Brendon

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