Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127070 Views
  • 49 replies
  • 20 Helpful

Application to Reduce Data Limit

Just asked EE Support if I could reduce my unlimited Data Limit that I never use to its full capacity in order to help reduce my monthly account costs.I was told that I would have to pay £548 upgrade fee before I could reduce my data limit. Why would...

Compbck by Contributor
  • 297 Views
  • 1 replies
  • 1 Helpful

Resolved! 4G Tethering on EE Smart Hub

Due to issues from Openreach side moving my internet to my new property I only have my unlimited 4g data on mobile to gain access to the internet.  Is it possible to tether data from my phone, pixel 2xl running Android 11 on 4g, to an EE Smart hub, o...

Data

I’m in Spain & my data has run out

Kels24 by Visitor
  • 249 Views
  • 1 replies
  • 1 Helpful

Resolved! Data transfer between EE data plans

Please can you advise how to transfer data between different no’s on my EE account? I have found the data area but not how to gift data? many thanks 

S122 by Visitor
  • 732 Views
  • 5 replies
  • 2 Helpful

Resolved! Add data plan

I recently upgraded (but to a lower model which didn’t have enough storage to transfer from my old phone so decided to return the new phone). Before I realised this, it gave me the option to convert from Sim to eSim which I did. Obviously I now want ...

gifting data from abroad

Hi, I have 2 sims and i gift data from 1 sim to another. I am abroad on roaming. Today my monthly UK data had to be reset, which didn't happen...? Next, i am unable to gift mobile data to my other ee sim that my son is using in the UK because my data...