Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

EE DATA not working

I've never had a problem with EE mobile data, till the last couple of months The data's been terrible. I'm watching Disney or amazon and the buffer comes up, I update a game and it comes up slow Internet connection is causing tge update to take longe...

Resolved! Reducing data

I’d like to reduce my monthly payments by reducing my 100GB data as I do not use all of this

ee internet not allowing port 445 to operate on 3 different sims for Azure

hi anyone else have issues since yesterday 9am 17/05/23 that port 445 has been switched off on ee data internet using access to Microsoft Azure cloud based platforms Tried 3 different sims hot spotted to ee phone data direct to laptop still will not ...

Excessive data usage - not in line with phone

Hello all,just noticed excessive data usage on my iPhone SE which is not aligned with the phone data usage breakdown. For example i have reset the phone data usage 1 day ago in which time the phone says I've used 700MB while my data has gone down by ...

Hi i would like to share my data

Top up and data

Why is happening that I can't top up my account for data purchase. This has been on for days. I think if it continues I will have to port to other networks. This is tiring

My current plan details and cost

Hi, could you tell my current plan details and cost because I thought I had switched to unlimited data but I seem to be being charged a lot of money when in fact I thought I was only going to pay £24 a month ?

Stay Connected Data Used But I Haven't Used My Allowance

I had an alert on my android phone last night warning me that I'd used a lot of data, around 30GB overnight. Checked my phone data settings and no apps are listed as using that amount of data, even when added up (I normally use around 3-4GB per month...

Data problem

Hi , is anyone else experiencing data problems . I have enough data but it just doesn’t seem to be working outside . I can’t seem to access WhatsApp or other apps

Re: EE widget data used - copy paste Plusnet widget ?

Hi, was on Plusnet till 5 days ago, when Plusnet suggested We both switch to EE which we did, then we get a warning from EE she has used 2 gig in 5 days, which is impossible, at 76 she only uses the phone for face book and a couple of games, not stre...