Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 131742 Views
  • 49 replies
  • 20 Helpful

Phantom data usage

I'm on holiday with no WiFi so I've been very careful with my data usage as last time I was in this situation I ran out of data. Yesterday I had used about 2G of my 10G allowance. However last night around 4am I had a text informing me I'd used 80% a...

Gregphil by Investigator
  • 1435 Views
  • 22 replies
  • 5 Helpful

Data usage issue

Hi Just had a message saying my mobile data usage is 80%..which is ridiculous since I am on home WiFi most of the time plus with rollover is was more than my monthly allowance.So will be complaining since something not right at their side.RegardsJas

eSim

Hello, I’m visiting Montenegro soon and I’m in the process of sorting out data there. The current EE offers seem quite limited, with circa £7 a day for just 150mb of data. I have found a TMobile eSim package that is more ideal, as such I was wonderin...

MSkilton by Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful

Data gifting

How can I gift data ? I have family package but unable to gift data from one to another. 

spandey by Visitor
  • 314 Views
  • 1 replies
  • 2 Helpful

Resolved! My new sim is not working

Hii just got my new pay monthly sim card and the internet is not working on my phone but it is working on my old one, i tried contacting EE but is impossible to speak with an actual person.Why is this happening? the phone is sim free and is working f...

batman4 by Investigator
  • 2759 Views
  • 20 replies
  • 4 Helpful

Data usage double what I'm using

Hi The data usage on My EE is showing double what I'm using on my samsung phone.I'm using EE's recommended data usage  monitoring App 'My Data Manger' and this mornings test I only had spotify active for syncing playlists  and it used 594MB (see atta...

Screenshot_20230716-125340_My Data Manager.jpg
PMEE by Contributor
  • 932 Views
  • 16 replies
  • 5 Helpful

Resolved! My mobile data isn't working

It says on the website that I have all of my mobile data available but when I turn mobile data on it doesn't work. Anyone know why?

benwray by Visitor
  • 1763 Views
  • 27 replies
  • 5 Helpful