Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Unlimited data on my account fir a month

Mobile data not working after switch to EE

Ive read all the posts about data not working after getting new sim from EE and switching my number (from 3).The phone is working Ok, as are text messages but not data.I've tried everything recommended on these blogs and am very frustrated.Not a good...

Resolved! Stay connected data what is this and does it fost me

What is stay connected data and does it cost me money

Resolved! Data usage

I've got 60 gig on my phone and this month the data has been eaten up very quickly even though it's mainly connected to WI-FI - Checked app usage and nothing new showing and this has never happened before only this month - any ideas appreciated

4G antenna install?

I've read previous posts that EE install (or use someone) to install external 4G antennas. Do they still do this service please? No 5G in my area I'm afraid.Thank you

Resolved! Double Data

Hi. I’ve just joined EE from BT and as I’ve got BT broadband I was told that I would get double data. My usage is showing 25gb when I should be getting 50gb. Im also paying £16 a month when I was told this was £11 a month. Will this show up on future...

Resolved! How do I gift data to my other phone

Resolved! Mobile Data not working on Android

My Redmi Note 10 Pro phone will only connect to the internet via WIFI. I have just bought a mobile data add on which I cannot work out how to use. I have tried all the fixes suggested on the internet apart from a factory reset.

4g router

hiif i put my simcard into my tplink 4g router and connect via my laptop some but not all pages fail to display correctly. all was working fine up until a few weeks ago then they suddenly stopped. i have spoken to the tech team and they have sent me ...

My two phones not working from this morning

Have been abroad for the past two weeks and have Roam abroad pass add-on, everything was working fine and all of a sudden this morning no service what so ever. My parents have WI-Fi, but the minute I step out absolutely no service. My iPhones are up ...