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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 131526 Views
  • 49 replies
  • 20 Helpful

Resolved! Data speed

Hi can anyone please tell me why recently my very impressive download speeds have greatly been reduced I've been getting up to 90 mbs for over a year now then just recently my data speed has only managed to hit 60 mbs on 4g can anyone explain why ee ...

Gm62 by • Investigator
  • 1221 Views
  • 9 replies
  • 3 Helpful

Best way to WFH in Spain?

I'm going to WFH in Spain for a week at a time a handful of times a year. No broadband out there, have previously tethered off my phone and burned through my data allowance. Would one of the EE 4G PAYG wifi routers be a reliable, cost effective way t...

Mobile data not working Samsung Galaxy 8

Hi thereMy phone's mobile data is not working. I have 20GB a month and can use everything when connected to wifi. I can make calls no problem, but just the mobile data is not working for some reason.Daisy

DaisyJB by • Investigator
  • 401 Views
  • 9 replies
  • 0 Helpful

Data roaming

Hi, I’ve landed in Gran Canaria, I have bought the data roaming add on for £15 a month, yet still I am unable to make calls back to the UK? Any advice on how I should proceed? Thanks.

Spudy by • Visitor
  • 303 Views
  • 1 replies
  • 3 Helpful

Gift data from abroad

I cannot gift data while I am abroad. Myaccount had unlimited data however wheni am trying to gift it says I do not have enough data to gift. id it possible for someone within customer services to do this for me please? thank you joanne

Jojo5678 by • Investigator
  • 714 Views
  • 12 replies
  • 0 Helpful
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