Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127092 Views
  • 49 replies
  • 20 Helpful

Unlimited Data Add on question

After waiting many hours for someone to answer my calls, I've resorted to this in the hope that someone will assist me.I want to buy an unlimited data add on. Before I do, I need to clarify if I buy this add on, if my current T&C's apply? My contract...

Pipdoc by Investigator
  • 403 Views
  • 8 replies
  • 0 Helpful

Resolved! Gift data

Hi can you tell me how to gift Data

emmadee by Visitor
  • 17262 Views
  • 30 replies
  • 11 Helpful

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to  smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

mikebon by Explorer
  • 354 Views
  • 7 replies
  • 2 Helpful

Data gifting

Since going to sim only on my sons phone I can’t gift data to him or add him back in for data gifting he’s got the same phone number?

Anita38 by Visitor
  • 265 Views
  • 2 replies
  • 1 Helpful

Belfast

My phone is saying I have no data left but when I go into my account it's saying that I have over 4 gig left . What's right my phone that I set to remind me of when I'm nearly out of data 

LisaA23 by Investigator
  • 248 Views
  • 1 replies
  • 0 Helpful

Add spend cap (travelling abroad) BT paying for EE

HiI pay for my EE monthly mobile via BT.  When I go to my account details all I get is the option to change my password.I will be travelling abroad for a week shortly and want to ensure there is a spend cap on my phone.  How do I do this?Thanks in ad...

JoannaSa by Explorer
  • 532 Views
  • 1 replies
  • 1 Helpful

Unusually high calls demand

Does anyone know the time  that EE doesn’t  have unusually high calls? Iit’s not unusual as the last 3 times I’ve called it states “unusually high call demand” 路‍

Piltch76 by Visitor
  • 245 Views
  • 1 replies
  • 0 Helpful